Our Return Policy

All of our products are crafted to the highest of standards; their fit, quality and durability are all ensured. However, in the unlikely event you do receive an item that is somehow defective, or not exactly what you had in mind, we will be happy to offer you an exchange or refund.

In any case, the item must be in original, unused condition. And that means free of any visible wear and tear, unwashed, and tags still attached. If you are ordering boots or shoes, we cannot return or exchange them if there are scratches on the bottom. We recommend trying them on in a carpeted area because the bottom will scratch very quickly.

To return merchandise, simply send the item(s) back to us within 30 days of the shipping date.  Please include the original receipt and reason for returning the item(s). We do regret that shipping charges are non-refundable.  We will return the item back to the original method of payment unless otherwise specified.

When returning merchandise, we strongly suggest using a recognized carrier(such as UPS, FedEx, or USPS) and insure your items for the full purchase price.  And, just in case, keep all insurance and postal receipts for your records.

Address for Returns:

Maverick Fine Western Wear

Attn: Returns

100 E. Exchange Ave.

Fort Worth, Texas 76164

Due to the time involved in their manufacture and the uniqueness of the final product; custom and/or special orders cannot be returned.  

Please note: Sale or Special merchandise purchases are final sales.

If you have any question about our process, please feel free to give us a call at 800-282-1315 or shoot us an e-mail to info@maverickwesternwear.com.